PersonalBusiness

Complaints

At Leasing Options, we pride ourselves on providing a high level of customer service. Our ethos is to treat all customers fairly and to exceed your expectations at every level. On most occasions, your dedicated Account Manager will be able to quickly address any concerns that you may have. However, we recognise that on some occasions, things may not go right and should you feel unhappy with any aspect of our services, we would like to know.

We aim to resolve all complaints promptly and impartially. This procedure explains how you can make a complaint to us and what you can do if you remain dissatisfied, following our investigation.

How to make a complaint

You can make a complaint:

To help us to assess your complaint, please try to provide as much of the following information as possible:

  • your name and contact details;
  • details of your complaint;
  • an explanation of any steps which you have already taken to try and resolve the complaint;
    and
  • what you would like us to do, to put things right.

Please click here for our Customer Complaints Procedure for more information as to how Leasing Options Limited will handle your concerns

Quick finance example
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Body Type:
Finance Summary
Contract type:
Contract length: Years
Annual mileage:0
Initial rental (First months payment):£0.00
Processing fee:£0.00 Inc. VAT
Road tax:Included
(Worth up to £3,000)
Breakdown cover:Included
Warranty:Included
Registration fee:Included
(Worth up to £55)
Delivery:Included
(FREE UK Mainland Delivery)
Personal lease from

Fuel and go logo
Fuel & Go Logo

Enjoy our all-in-one lease package with insurance and maintenance for worry-free car leasing.

Need help? Call one of our leasing experts

The above figures are for illustrative purposes only and do not constitute a finance offer. Quotes are subject to the requirements of the dealer or broker, including availability and applicant status .Actual monthly payments may vary depending on the dealer or broker for a personalized quote tailored to your specific needs.

Additional charges may apply based on the vehicle's condition or mileage. Terms and conditions apply.